Terms & Conditions

Hansel & Gretel Primitive Wares

Effective Date: 03/19/2026

1. Overview

This website is operated by Hansel & Gretel Primitive Wares. Throughout the site, the terms “we,” “us,” and “our” refer to Hansel & Gretel Primitive Wares. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms & Conditions.

If you do not agree to all terms, please do not use this website.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old or using the site with permission of a parent or guardian
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction
  • By purchasing from our store, you agree to our Shipping & Returns Policy.

3. Products & Availability

We offer a mix of handcrafted and curated primitive wares.

  • Many items are limited quantity or one-of-a-kind
  • We reserve the right to limit or discontinue products at any time
  • Product descriptions and images are as accurate as possible, but slight variations may occur

4. Pricing & Payments

  • All prices are listed in U.S. dollars
  • We reserve the right to modify prices at any time
  • Payments are processed securely through third-party providers (e.g., Stripe, PayPal)

We do not store full payment information.

5. Orders & Cancellations

  • Cancellations are only possible if the order has not been pulled from the sales floor and if it has been less than 24 hours from time of placement. If for any reason an order is cancelled by the customer after placing the order then a refund will be sent minus a 15% restocking fee as well as any credit card fees or paypal fees that were incurred. Please note that all funds must clear the bank before we are able to cancel and refund an order…sometimes this takes the bank on our end or customer end a few days depending on holidays, weekends, etc.

6. Shipping

  • Shipping is flat rate $9.95 for the majority of orders. The exception to this is if an item is large in size and will require a box to be oversized according to either USPS or UPS. If there is a small shipping upcharge it will be noted on the actual item. Flat rate $9.95 shipping is available to the continental US only. We DO ship international and to Alaska and Hawaii, but a separate invoice will be sent for actual international shipping. Please leave both your PO Box and your physical address on your order as we use both USPS and UPS.

    We aim to ship all in stock orders out within 24 hours. During our peak season, times may vary slightly, but we will always do our best to get your order out asap. If any items are made to order items then we will wait to ship your order in full. If you want to have your order split into multiple shipments, then multiple shipping charges will apply.

7. Returns & Refunds

  • If you are not completely satisfied with your item then you are more then welcome to return your item to us at Hansel and Gretel Antiques, Po Box 03 Dry Run, PA 17220 with a RMA number we will issue you once you email us at hanselandgretelantiques@gmail.com. The item must be postmarked within 3 days of its arrival to you and must be returned in the same condition it was sold in. We highly suggest insuring the package when return shipping as it is the returnees responsibility to ensure the item is received intact, Shipping charges to and from the shop are the responsibility of the customer and a 15% restocking fee will be excluded from the refund if applicable. Once the item has arrived back to the shop in original condition then a refund (minus actual shipping and restocking fee if applicable) will be issued. If you purchase seasonal items then those seasonal items are all sales final unless damaged and insurance claim filed. Please email us at hanselandgretelantiques@gmail.com and we will give you further instructions for shipping methods etc if needed.

8. Damaged or Lost Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos of the item and packaging

We will work with you to replace or refund the item when possible.

We are not responsible for lost or stolen packages once marked as delivered.

9. Product Use & Care

Our products are primarily intended for indoor decorative use.

  • Natural materials may vary in appearance
  • Dried goods should be kept away from moisture and direct sunlight
  • Outdoor use may cause wear or damage

10. Intellectual Property

All content on this site — including images, logos, text, and designs — is the property of Hansel & Gretel Primitive Wares and may not be used without permission.

11. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Loss of use, revenue, or data
  • Issues arising from misuse of products

All products are used at the customer’s own risk.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Hansel and Gretel Antiques & Primitives
PO Box 03
18885 Main Street
Dry Run, Pa 17220

📞 (717) 375-8147
📧 hanselandgretelantiques@gmail.com